Pixel 4 face unlock is broken (again) for some users


Pixel 4 XL back in hand 2

  • Pixel 4 and 4 XL house owners are reporting that face unlock has as soon as once more stopped working.
  • The telephones inform them to “clean the top your screen” though that’s not a problem.
  • Google may need tried to repair the problem weeks in the past, however issues persist.

Google Pixel 4 house owners are as soon as once more grappling with face unlock problems mere months after the corporate mounted earlier glitches. Android Police notes that users on Google’s Issue Tracker, the Google support forums, and Reddit have complained that face unlock is not engaged on the Pixel 4 and 4 XL.

If you’re affected, you’ll see a lock display screen message asking you to “clean the top of your screen, including the black bar.” Face unlock gained’t work irrespective of how spotless the realm is, nevertheless, and restarting the cellphone solely provides a short lived resolution.

Related: Pixel 5 buyer’s guide

Some users report that face unlock stopped working once they up to date the Pixel 4 to Android 11, however that’s not the case for everybody. Some have reported points for months. Others have guessed that this may be tied to an earlier machine sensor downside, and have pointed to a scarcity of information from the proximity and ambient mild sensors as attainable proof.

It’s not sure whether or not or not Google has a repair prepared for this newest Pixel 4 face unlock problem. There had been hints it may need addressed the black bar warnings with the November Android update, however house owners are nonetheless complaining of issues after putting in the patch. The launch notes don’t point out something that will particularly deal with face authentication.

We’ve requested Google for remark. It’s not sure how far-reaching the glitches may be, though they add to a number of headaches for house owners. This is additionally a very irksome downside throughout a pandemic. While you possibly can’t actually use face unlock whilst you’re sporting a masks, this might drive you to enter a passcode even while you’re safely at home.


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